Patient Bill of Rights
Hamilton Health Center is dedicated to providing its patients with high quality care. As a sign of the Center’s commitment to care for each patient in as compassionate a way as possible, HHC has adopted this Patients’ Bill of Rights and Responsibilities. Please review it carefully. If you have questions about your rights, please see the receptionist, the benefits coordinator, or your medical provider.
- You have the right to be treated with consideration, dignity and respect. Hamilton Health Center does not discriminate on the basis of race, color, sex, religion, sexual preference, national origin, handicap or source of payment.
- You have the right to know the name of your physician and the names and functions of other health care persons who have direct contact with you, and you have the right to know their qualifications with regard to your care.
- You have the right to select a Hamilton medical provider to serve as your primary provider. However, access to immediate appointments and services may be limited by the availability of that provider.
- You have the right to expect privacy concerning your medical care program and the right to confidentiality of your records except as provided by law or third party arrangements. Your records will not be released to outsiders not involved in your case except upon written consent.
- You have the right to receive information about your care, including diagnosis and treatment options and you have the right to participate in decisions regarding your treatment planning. You have the right to have all your questions answered.
- You have the right, as a competent adult, to accept or reject medical treatment from your health care provider. Should you refuse treatment, your medical provider should explain to you the consequences of your refusal. You are responsible for your actions if you refuse treatment or do not follow instructions. If you decide to refuse treatment, you have the responsibility to sign a consent form stating your refusal. You have the right to informed consent about your treatment. Before the start of any procedure, except in an emergency, your medical provider must obtain from you the necessary informed consent. If s/he feels it is not medically advisable to give this information to you s/he should give this information on your behalf to your relative or other appropriate person(s).
- You have the right to free interpreter or translator services if you do not speak English.
- You have the right to see information contained in your medical record. Access will be granted upon request and with concurrence of your medical provider, unless otherwise restricted by law. If you desire to receive a copy of your medical record once approval is received, you will be provided one and charged for the cost of its reproduction.
- You have the right to request and examine a detailed explanation of your bill. Please feel free to request full information on the availability of known financial resources for payment for services rendered.