Website Development and Design – Request for Proposals (RFP

8/22/23 Update: Please be advised that the RFP is currently on hold. An announcement of when the proposal period will reopen will be published here.

Hamilton Health Center, the Harrisburg Region’s Federally Qualified Health Care Center with locations in Dauphin and Perry Counties, is seeking proposals from qualified website development and design agencies to create a dynamic and engaging website to serve our patient population. We are looking for a partner who can understand our unique role in the health care space, capture our vision, and deliver a visually stunning and user-friendly website that aligns with our the mission and goals of Hamilton.

Project Overview

The primary objective of this project is to design and develop a new website for Hamilton. The website will serve as a comprehensive online hub to showcase the myriad of services, programs, and community resources that Hamilton offers to the community at large. This update website will also enhance Hamilton’s visibility in the digital space, and engage with our target audience effectively. The website should be fully responsive, optimized for search engines, and integrated with essential third-party tools.

Scope of Work:

  1. Discovery and Planning: The vendor is expected to conduct a thorough analysis of our brand, target audience, and competitors. In addition, the vendor should collaborate with our team to define website objectives, content structure, and functionality requirements. It is also expected that a project timeline and detailed plan outlining key deliverables and milestones be developed.
  2. Design and Development: a. Create a visually appealing website design that reflects our brand identity and conveys our core values. b. Develop a user-friendly and intuitive website architecture for easy navigation. c. Implement responsive design principles to ensure optimal viewing experience across all devices. d. Build a content management system (CMS) to enable easy content updates and additions. e. Integrate social media platforms and other third-party tools as required. f. Develop custom features and functionalities tailored to our specific needs. g. Implement robust security measures to protect user data and prevent unauthorized access. h. Conduct thorough testing to ensure compatibility, functionality, and performance.
  3. Content Creation and Optimization: a. Collaborate with our team to create compelling and engaging content for the website. b. Optimize the website content for search engines to improve organic visibility. c. Ensure content is structured in a way that enhances user experience and encourages conversions.
  4. Website Launch and Maintenance: a. Coordinate the deployment of the website to a production environment. b. Provide comprehensive training and documentation for our team to manage the website. c. Offer ongoing technical support and maintenance services, including regular backups and updates.

Proposal Guidelines

Interested agencies are requested to submit a comprehensive proposal that includes the following details:

  1. Agency profile, including relevant experience in website development and design.
  2. Portfolio showcasing previous projects that demonstrate expertise and creativity.
  3. Methodology and approach for this project, including the proposed timeline.
  4. Proposed team structure and key personnel involved in the project.
  5. Pricing structure, including a breakdown of costs for design, development, content creation, and ongoing maintenance.
  6. Client references and testimonials from previous website development projects.


June 14, 2023 – RFP published and distributed.

August 11, 2023 – Deadline for submitting RFP questions for response.

September 29, 2023 – Deadline for submitting proposal.

October 27, 2023 – Completion of Internal Review, with three final proposals chosen for presentation.

November 10, 2023 – Final vendor chosen, and website agreement mailed for completion to ensure January 2024 start date. 


To receive the full RFP and instructions for submission, please email [communications] at (subject line: RFP Request).